Examines the dilemmas of professional human service workers in bureaucratic systems and the effects of professionalization and the bureaucracy on consumers. Develops a range of methods aimed at better meeting client needs with particular reference to strategies of organizational change and community organization. Class discussions and assignments are based on field work experiences.
Prerequisite(s): SWO 393, a C or higher in all required social work and foundation courses, and an overall 2.5 GPA. Co-requisite(s): SWO 412. Credits: 3