Mar 29, 2024  
2022-2023 Graduate Catalog 
    
2022-2023 Graduate Catalog [ARCHIVED CATALOG]

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PPM 531 - Measuring Performance in the Public and Nonprofit Sectors


This course is an introduction to performance measurement, monitoring, and reporting and related activities such as benchmarking for consumer and citizen use, and service efforts and accomplishments reporting. Students who complete the course will be prepared to develop basic performance indicators for public and nonprofit agencies in a variety of policy and management arenas. Specific attention is given to reviewing a variety of performance indicator systems. An emphasis will be placed on “hands-on” learning so that students gain confidence in using measurement techniques and learn how to apply practical measurement strategies in real world settings.

Prerequisite(s):
Co-requisite(s):
Credits: 3

Course Typically Offered:
Course Type: Policy, Planning, and Management



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