PPM 560 - Crisis and Risk Management

This course focuses on managing organizational crises including mitigating risk, developing crisis management plans, adopting best practices to contain and resolve crisis events, and implementing strategies to recover from crises. In this case-based course, we will examine various theories to understand crises and then study cases of particular types of crises such as natural disasters, pandemics, terrorism, and industrial accidents with environmental consequences. We will focus particularly on communication as the primary tool to manage issues, discuss risk, deal with the media, and restore reputation.

Prerequisite(s):
Co-requisite(s):
Credits: 3

Course Typically Offered:
Course Type: Policy, Planning, and Management